Renewals Manager
Databricks
SLSQ425R162
While candidates in the listed location(s) are encouraged for this role, candidates in other locations will be considered.
We are looking for a proactive individual to support all operational aspects of the renewal sales cycle. You will work closely with customers, Account Executives, Solution Architects, Finance, Deal Desk, and Legal teams to drive successful renewals. This role demands a keen eye for detail, strong analytical skills, and a passion to delivering exceptional customer experiences that enhance retention rates.
The impact you will have:
- Manage the entire renewal process from start to finish, ensuring all milestones and activities are met.
- Proactively analyze and forecast renewal risks up to 180 days before contract expiration.
- Lead your assigned territory to consistently exceed quarterly and annual booking targets.
- Regularly report on progress to key stakeholders with clear, data-driven insights.
- Collaborate with sales and cross-functional teams to identify at-risk customers and develop targeted churn mitigation strategies.
- Cultivate a high-performance team culture centered around customer-first values, integrity, and optimism.
What we look for:
- 4+ years of experience in a SaaS customer-facing role; renewals-specific experience
- Deep understanding of renewals best practices and a proven track record of achieving high on-time renewal rates.
- Excellent operational, deal formulation, and negotiation skills.
- Capable of telling compelling stories with data and motivating stakeholders to act.
- Experience partnering with senior leaders to distill complex data into clear, actionable insights.
- Ability to manage escalations to successful outcomes for both customers and the company.
- Solid understanding of enterprise IT, Big Data, and the financial drivers of business success across industries.
- Passion for leveraging data and AI to transform industries.
Benefits
- Comprehensive health coverage including medical, dental, and vision
- 401(k) Plan
- Equity awards
- Flexible time off
- Paid parental leave
- Family Planning
- Gym reimbursement
- Annual personal development fund
- Employee Assistance Program (EAP)
Pay Range Transparency
Databricks is committed to fair and equitable compensation practices. The pay range(s) for this role is listed below and represents base salary range for non-commissionable roles or on-target earnings for commissionable roles. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to job-related skills, depth of experience, relevant certifications and training, and specific work location. Based on the factors above, Databricks utilizes the full width of the range. The total compensation package for this position may also include eligibility for annual performance bonus, equity, and the benefits listed above. For more information regarding which range your location is in visit our page here.
About Databricks
Databricks is the data and AI company. More than 10,000 organizations worldwide — including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 — rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark™, Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook.
Our Commitment to Diversity and Inclusion
At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics.
Compliance
If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.