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Portfolio Careers

Job openings across the Race Capital portfolio companies.

Part-Time IT Support

GoodNotes

GoodNotes

IT, Customer Service
Hong Kong
Posted on Friday, May 10, 2024

We want to make work and study more efficient and enjoyable, by providing the best digital paper solution possible. We plan to be the go-to tool for all forms of notes. Our digital paper and learning ecosystem inspires anyone to take notes, share what they know, collaborate with others, and learn as a community

We want to make work and study more efficient and enjoyable, by providing the best digital paper solution possible. We plan to be the go-to tool for all forms of notes. Our digital paper and learning ecosystem inspires anyone to take notes, share what they know, collaborate with others, and learn as a community

Our Values:


Dream big
—Be visionary, strategic, and open to innovation

Build great things
—Work in service of our users, always improving and pushing higher

Take ownership
—Take responsibility with bold decision-making and bias for action

Win like a sports team
—Be trusting and collaborative while empowering others

Learn and grow fast
—Never stop learning and iterate fast

Share our passion
—Share ideas and practice enthusiasm and joy

Be user obsessed
—Empathetic, inquisitive, practical

About the team:

You will work as part of the operations team in the Hong Kong office, that consists of People Ops, IT, Finance, Workplace Experience. You will be mentored by a Senior IT Engineer.

About the role:

We are seeking a proactive and tech-savvy student to join our IT team in Hong Kong on a part-time basis. This role is ideal for students who are passionate about technology and eager to gain hands-on experience in IT and development within a corporate environment. You will assist in day-to-day IT operations, write scripts and develop automations to help with operations, and support the implementation and management of new technologies.This is a part-time role (2-3 day per week) onsite in our Tsim Sha Tsui office.

This is the role for you, if you’re excited to work on the things listed below:

  • Assist in routine IT support tasks to ensure smooth daily operations.
  • Develop scripts to connect our SaaS services together and automate our internal processes
  • Support the team in managing access, enforcing security, etc
  • Contribute to research and comparison of IT solutions, focusing on security enhancements and innovative tools.
  • Provide backup support to other team members during absences.


The skills you will need to be successful in the above:

  • Currently enrolled in a degree in Computer Science, Information Technology, or a related field.
  • Familiarity with programming and scripting languages (Python, JavaScript, etc.).
  • Basic understanding of IT systems and security solutions (e.g. Jira, Zapier, or similar)
  • Strong problem-solving skills and the ability to work independently.
  • Effective communication skills and fluency in English.
  • Experience with device management and cloud technologies will be a plus
  • Prior experience or familiarity with automation platforms and research methodologies will be a plus


Even if you don’t meet all the criteria listed above, we would still love to hear from you! GoodNotes places a lot of value on learning and development and will support your growth if needed.

The interview process:

  • An introductory call with someone from our talent acquisition team. They want to hear more about your background, what you are looking for, and why you’d like to join GoodNotes
  • A short technical interview with our Internal Infrastructure member. This is where you get to see what it would be like working at GoodNotes as well as the chance to dive deeper into the challenges you will be facing

What’s in it for you:

  • A dynamic work environment where you can build and apply your technical skills.
  • Exposure to industry-standard technologies and systems.
  • Flexible work hours tailored to fit your academic schedule.
  • A supportive team that values innovation and efficiency.
  • A peak into the future of AI-powered note-taking