Senior Associate, Investor Services

About the role...
Investor Services’ Senior Associate is responsible for the facilitation of investor capital activity processing into private funds (including AML/KYC), communication with investors on behalf of clients, distribution of investor financial reporting, and other ad hoc related projects. The ideal candidate will have 3 - 5 years of experience working directly in an Investor Services role at an alternatives fund administrator or an investment manager.

What you'll be doing

• Establish effective relationships across the organization to drive business performance and resolve problems
• Serve as a main point of contact and develop a strong relationship with assigned client contacts
• Process and review investor capital activity documents and follow up with investors for missing information
• Perform anti-money laundering checks and review investors due diligence and KYC documents
• Monitor and reconcile money movement associated with capital activity
• Send reports, such as contract notes, statements, capital call notices, and distribution notices to investors and clients
• Communicate with internal teams, fund managers, investors, custodians, and auditors
• Assist with the distribution of tax documents and audited financial statements
• Ability to review and understand offering documents, such as LPA and PPM, for hedge funds and private equity funds
• Identify operational process improvements and help drive change through implementation of new processes
• Help develop, educate and train staff

What you'll need to be considered...

• 3-5 years of experience processing documents in the financial services industry
• Bachelor’s degree in finance, business administration or related field (or equivalent work experience)
• Experience with Microsoft Excel and ability to learn new applications
• Must have a high level of attention to detail and organization skills
• Ability to work in a fast-paced environment while managing numerous projects and clients
• Ability to work independently and take initiative while also being a team player
• Experience with hedge funds, private equity funds and the alternative investment space
• Strong interpersonal skills and positive attitude

Benefits

• Base compensation range $65,000 - $80,000, depending on experience
• Stock options and up to 10% annual bonus
• Health, Dental, Vision insurance
• Unlimited PTO and 10 paid holidays
• 100% remote role (must reside in the United States or Nova Scotia)